FAQs
- HOW DO I USE THE GRO HAIR SERUM? Apply 3–5 drops directly to a clean, dry scalp. Gently massage with your fingertips for 30 seconds until fully absorbed. Do not rinse. For best results, use once daily, preferably in the evening.
- HOW SOON WILL I SEE RESULTS? Most users notice reduced shedding and softer, fuller-feeling hair within 4–6 weeks of consistent daily use. Optimal results typically appear after 8–12 weeks of regular application. Individual results may vary.
- IS THIS SERUM SAFE FOR SENSITIVE SCALPS? Yes. Our formula is crafted with gentle, nourishing ingredients, free of harsh sulfates, parabens and artificial fragrances. It is suitable for all hair types and sensitive scalps. If you have specific scalp conditions, we recommend a patch test first.
- WILL IT MAKE MY HAIR FEEL GREASY OR WEIGHED DOWN? No. The serum features a lightweight, fast-absorbing liquid formula that sinks into the scalp quickly. It leaves no sticky residue and will not weigh down your hair or leave an oily appearance.
- DO I NEED TO WASH MY HAIR AFTER APPLYING? No rinsing is required. The serum is designed to absorb fully into the scalp and work continuously. You can style your hair as usual once it is fully absorbed.
- WHAT IS YOUR RETURN POLICY? We offer a 30-day satisfaction guarantee. If you are not fully satisfied with your purchase, contact our customer support team to arrange a hassle-free return and refund.
- HOW LONG DOES SHIPPING TAKE? All US orders are processed within 1–2 business days. Standard shipping takes 3–5 business days after dispatch. You will receive a tracking number via email once your order ships.